Most recruitment stops at the paper. A strong CV, a confident interview, a reference or two, and the box is ticked. For the clients we work with, that is nowhere near enough. When a hire sits inside your private life - managing your diary, your household, your travel, the people around you - competence is the baseline, not the goal.
We built PALS from a simple truth: most recruiters have never done the job they are recruiting for. We have. That changes what we look for, and how we look for it.
Beyond the CV
Every person we represent is assessed against three qualities that rarely appear on a résumé but define whether a placement lasts.
Emotional intelligence. The ability to read a room and know your place within it - when to step forward, when to step back, and how to be quietly indispensable without ever being in the way.
Discretion. In this world, silence is a skill. The people we place understand what it means to operate at the highest levels of privacy, and they never need reminding.
A working mindset. The roles we recruit for do not follow a nine-to-five. The right people understand that even when they switch off, part of them stays switched on - always quietly ready.
Great placements are not the ones that look right on paper. They are the ones that are still there in three years.
That is the PALS Standard: a way of assessing people that mirrors the reality of the roles they step into. It is why our clients call us back, and why the people we place stay.